Innovating IT processes. Resolving hardware and software issues. Bridging IT support from the first point of contact towards the finish line. Ready to challenge our IT environment and ensure compliance with security standards? You’ll do it all as an IT Engineer at Connex, mostly from our brand-new office in De Van Nelle Fabriek in Rotterdam. A role that offers:
- Growth opportunities: work alongside experts and develop your skills with us
- Impact: your work contributes to accelerating the energy transition
- Attractive benefits: €2.700 – €4.500 salary, 30 vacation days, and personal study budget
What are you going to do?
You’re the driving force behind our IT environment! In our scale-up environment, you’ll help colleagues get back on track quickly by thinking proactively, communicating clearly, and seizing opportunities. Furthermore, you will critically evaluate and provide recommendations to enhance the execution and scalability of our IT policies. Whatever happens in IT, you and your team, along with external experts when needed, will ensure smooth operations. Your main tasks include:
- IT Issue Resolution: Act as the first point of contact for logging, tracking, and resolving IT issues across all support levels (1, 2, and 3). Identify and resolve hardware and software problems with minimal downtime, escalating complex issues to the external IT partner or IT manager as needed.
- Azure User and Access Management: Manage user accounts, security groups, and access rights within Microsoft Azure Active Directory. Ensure proper role assignments, enforce security best practices, and support identity lifecycle management to maintain a secure and organised IT environment.
- IT Security Oversight: Regularly assess and challenge the security setup of systems and networks, including external connections such as API integrations. Identify vulnerabilities, ensure compliance with security standards, and collaborate on implementing corrective measures.
- Process Improvement and Advisory: Identify opportunities to optimise IT processes and contribute to continuous improvement initiatives. Provide guidance and training to enhance user proficiency across the organization.
- Performance Monitoring and Policy Challenge: Proactively monitor the performance of external IT partners, challenge the status quo of existing IT policies, and offer well-founded recommendations to improve execution and scalability.
Additionally, you are motivated to extend your knowledge of the company’s supply chain. Within Connex, we highly believe in a broad company understanding of flows and procedures. Do you spot other opportunities for improvement? Feel free to explore and implement, together with our Energizers!
What do we offer you?
First and foremost, a job with purpose. At Connex, you will play a key role in the energy transition, developing strong and sustainable strategies for leading brands alongside highly skilled, energetic, and motivated colleagues. Working in a dynamic, international market, you will be part of an organization where ethical business practices are a top priority. What can you expect:
- Flexibility: freedom to choose where and when you work.
- Personal development: a tailored growth plan for professional development.
- Career growth: we expand, and want you to grow with us.
- Daily perks: a delicious, extensive lunch and plenty of snacks to keep you energized.
- An inspiring workplace: our headquarters in De Van Nelle Fabriek in Rotterdam.
- Great colleagues: the best, most fun (and funniest) team you could wish for.
- A space to unwind: take a break with gaming, table tennis, or billiards.
Who are you?
You are a problem solver who always strives for the highest quality. You communicate clearly, can explain You are a problem solver who always strives for the highest quality. You communicate clearly, can explain and document solutions effectively, and work in a structured and efficient manner. Prioritising tasks is second nature to you. Additionally, you have:
- A bachelor’s degree in IT or Computer Science or relevant work experience.
- Proven experience in providing end-to-end IT support across various systems and platforms. Preferably at least one year of working experience in the Netherlands.
- Experience providing IT support for Windows, macOS, Android, and iOS.
- Strong working knowledge of enterprise technologies and systems, including Microsoft Windows, Azure, SharePoint, Microsoft 365, VPN or API solutions, and Active Directory administration
- Develop and maintain PowerShell scripts and Power Automate workflows to support automation, enforce IT policies, and streamline software package deployment.
- Knowledge of Windows and Azure server, and Strong knowledge of IT services and processes (ITIL).
- Proficient in risk assessment, vulnerability management, and compliance standards (e.g., ISO standards, GDPR).
- Effective communication skills to collaborate with technical teams and stakeholders in implementing security improvements.
- Familiarity with service desk management tools and experience with ticket registration is a plus.
We prefer a candidate who lives near our HQ in Rotterdam or is willing to travel.
Who are we?
Welcome to Connex, an energetic and forward-thinking company accelerating the energy transition. We connect different players across the supply chain, bringing together partners and securing reliable renewable resources. Together, we are building a low-carbon future. In short, we supply, service, and deliver sustainability.
At Connex, you’ll work in a fast-paced scale-up environment with plenty of room to develop and take initiative. We are moving full speed ahead and are seeking driven, energetic individuals to grow with us. Do you see yourself in this role? Join us: energize the future and have fun doing it!
Ready to apply?
Are you ready to make a difference? Apply today, and we’ll be in touch soon.
